Firozi Blue Rayon Dog Kurta with Thread Work

How long does order processing take?

We typically take 1–2 business days (excluding weekends and national holidays) to pick, pack, and dispatch your order from our warehouse in India. You’ll receive an email with a tracking link once your package is on the way.

What shipping methods are available and how much do they cost?

We offer two convenient shipping options to suit your needs. Standard Shipping delivers your order within 4 to 7 business days at a flat rate of ₹200. However, it’s free on all domestic orders over ₹2,000. If you're in a hurry, choose our Express Shipping, which ensures delivery within 1 to 3 business days, also at a flat rate of ₹200. We aim to make your shopping experience as smooth and flexible as possible.

What shipping methods are available and how much do they cost?

Is Cash on Delivery (COD) available? No, we do not offer COD across India.

How do you package orders? Are eco-friendly materials used?

Our packaging is 100% recyclable, using mailers printed with soy-based inks. We also partner with carbon-neutral courier services wherever possible to reduce our environmental impact.

Where do you ship? Do you offer international delivery?

• Domestic: We ship to all locations in India.
• International: Currently “Coming soon”. Interested in international delivery? Contact us with your location—we’ll keep you posted.

What is your return window?

You may initiate a return within 7 days of delivery (date you received the package). Returns after this period cannot be accepted. This aligns with India’s Consumer Protection Act requirements.

Which items are eligible for return?

• Must be unused, unwashed, and in original packaging with tags intact.
• Non-returnable: Gift cards, “Final Sale” items, and custom/personalized products (e.g., embroidered names).